Your order with 5th Quarter starts when you’ve paid the requested deposit, (PO Customers are required to fill out a customer application)  your mockups have been approved, and we have all information required to complete your order ( all print ready artwork, correct files, all fonts needed for editable, all customer info, etc.).
  Delay in receipt of ANY of this info could result in production delays. Our standard turnaround time is 7-10 Business Days. Complex orders/add-ons may increase turnaround. Delay in approval of mockups could also result in production delays. Some services (custom Art builds.) could potentially add extra time to the turnaround on some orders.
  If you have a deadline for your order, it is important that you let us know when placing your order and a rush fee may apply if there is not enough time to complete your order under normal circumstances. If you do not advise us of a due date until after your order has been paid for and processed, we may not be able to accommodate your request. Any circumstances out of Fifth Quarters control (i.e., weather delays, shipping errors by the supplier, etc.) may also require more time and will not factor into the initial turnaround time estimate.